Thursday, September 30, 2010

Agonizing....

Social Security’s Automated Telephone system: “To proceed in English, press One”

Me: “Bleeeeeeeeeep”

Social Security’s Automated Telephone system: “If you are calling for general social security information, please say general. If you are calling for more specific information, please say personal.”

Me: “Personal”.

Social Security’s Automated Telephone system: “Okay. If you are calling for yourself, please say or key in your social security number. If you are calling about someone else, please key in or say their social security number…”

Me: “Bleep-bloop-bleepety-bleep, bloop, bloop, bleepety bloop. ::sigh::”

Social Security’s Automated Telephone system: “Please say your birth date.”

Me: ::wondering:: My birthday or my brother’s birthday? I’ll go with brother’s… “October (day), nineteen-seventy-three.”

Social Security’s Automated Telephone system: “Okay. Please say the state in which you were born.”

Me: ::thinking:: Well, since we started with John… “Massachusetts.”

Social Security’s Automated Telephone system: “I’m sorry, I didn’t get that. Please say the state in which you were born.”

Me: “MAAAAAASSSAAAAAAACHOOOOOOOSEEEEETTTSSS”

Social Security’s Automated Telephone system: “Okay. You said Massachusetts. Is this correct?”

Me. “Yes.”

Social Security’s Automated Telephone system: “[long diatribe about how they’re going to glean six pieces of information from me that are allowable through this or that govt. regulation, blah-de-frickin’blah] Okay, please spell your first name.”

Me. “J…. O…. H…. N….”

Social Security’s Automated Telephone system: “John. You spelled “J… O… H… N… is this correct.

Me: “Yes…”

Social Security’s Automated Telephone system: “Please spell your last name.”

Me. “P… E… T… E… R… A… N… E… C… Z…”

Social Security’s Automated Telephone system: “Tetronz. You spelled “T.. E.. T…E… R… A… N… E… T… Z… is this correct?”

Me: “No.”

Social Security’s Automated Telephone system: “I’m sorry about that. Please spell your last name.”

Me. “P…… E…… T…… E…… R…… A…… N…… E…… C…… Z……”

Social Security’s Automated Telephone system: “Petronz. You spelled “T.. E.. T…E… R… A… N… E… T… Z… is this correct?”

Me. “…….No.”

Social Security’s Automated Telephone system: “I’m sorry about that. Please spell your last name.”

Me. “Pee… Eeeeee… Teeeee… Eeeee… AaarrrrR… Aaaaaaay… Ennnnnn… Eeeeeee… Seeeeeeeee… Zzzeeeeee…”

Social Security’s Automated Telephone system: “Petronz. You spelled “P.. E.. T…E… R… A… N… E… T… Z… is this correct?”

Me: “NO!”

Social Security’s Automated Telephone system: “Okay. Sorry about that. We’ll skip that…. Now, please spell your mother’s maiden name…”

:::::FACEPALM::::

3 comments:

the Goodwife said...

LOL! I do so miss the days of speaking to real live actual PEOPLE!

Our Heroine said...

As bad as the previous system was, somehow they've made it even worse. facepalm is right!

Samantha said...

:-D

LinkWithin

Related Posts with Thumbnails